This website belongs to SMART PREMIUM RENT A CAR SERVICES SRL, a romanian legal entity having its registered office at Bucharest, 4th District, Turnu Magurele Street, no. 52 - 62, with the number in the Trade Register J40/20558/2022, unique registration code RO47016488 Any reference in this website at SMART PREMIUM RENT A CAR SERVICES SRL will be achieved through using the name Bsmart- Rent A Car.

The extension of the rental contract shall be made only with the written consent (including fax or e-mail) of Bsmart – Rent a Car. The extension of the rental period shall be carried out only after advance payment of the rental services for the extended period. Extending the rental period under any conditions other than those specified is strictly prohibited. Otherwise, the vehicle owner reserves the right to report any incident to the public authorities.

The client is obliged to notify in writing (including fax or e-mail) at least 12 hours in advance of any delay in returning the vehicle. A delay of up to one hour in returning the vehicle is permitted. Any unannounced delay of 1 (one) to 3 (three) hours shall be charged at 50% of the daily rental rate for the respective vehicle, and any delay of more than 3 (three) hours shall be charged at the full daily rental rate for the vehicle concerned.

Traffic violations, fines, and parking fees are the sole responsibility of the client and shall be borne entirely by the client.

In the event of an accident, it is mandatory to report it to the Police, who will assess the damages and issue the Police Report and the Repair Authorization. These documents are indispensable for the validity of the insurance and for repairing the vehicle. Reporting the accident to the Police is mandatory in all cases: whether you are at fault, a victim, the sole party involved, or when the responsible party cannot be identified (e.g. parking damage in your absence). Without these documents, the client shall be responsible for the repair costs.

If these conditions are not met, an additional guarantee may be requested, determined according to the value of the damage, which shall be refunded only upon return of the vehicle in proper working and body condition, together with all documents, accessories, and equipment provided.

Bsmart – Rent a Car reserves the right to complete and modify any information on the website www.bsmart-rent.ro/en.
Bsmart – Rent a Car reserves the right to correct any omissions or display errors, including rental rate errors that may occur due to typographical mistakes, lack of accuracy, or software product errors, without prior notice.
Bsmart – Rent a Car reserves the right to modify the rental rates for vehicles booked through the website www.bsmart-rent.ro/en without prior notice.
For a reservation made by a client on the website www.bsmart-rent.ro/en to be valid, it must be confirmed by a representative of Bsmart – Rent a Car. Only after confirmation shall the reservation be considered valid and effective.
Bsmart – Rent a Car reserves the right to carry out any necessary checks on the client and to approve or refuse the rental of a vehicle.

We make every effort to ensure that the website operates under normal conditions; however, the website may experience interruptions, malfunctions, errors, or occasional outages.
Bsmart – Rent a Car ensures the availability of the website without any express, implied, or statutory warranty or condition regarding its content or functionality. Bsmart – Rent a Car shall not be liable for any error or omission arising during or in connection with the use of the website; for any malfunctions, deficiencies, delays, or interruptions on the website, including, but not limited to, any failure of your computer or mobile device; or for any manner or purpose in which the website is used.

Part of the content of the website www.bsmart-rent.ro/en, including texts, product descriptions, technical specifications, images, and symbols, is provided to us by vehicle manufacturers and partner suppliers. For this reason, Bsmart – Rent a Car assumes no responsibility for damages caused by errors, inaccuracies, or failure to update information published or maintained on the website.

Bsmart – Rent a Car does not guarantee the availability of all products/services displayed or included in promotions conducted through the website.

Furthermore, Bsmart – Rent a Car does not guarantee that the website, or any content, service, or feature of the website www.bsmart-rent.ro/en, will operate uninterrupted, that any defects will be corrected, or that the use of the website will provide specific results. The website and its content are provided “as is” and in the version available at the time of access by the visitor/user. In addition, Bsmart – Rent a Car disclaims all warranties, whether express or implied, including, but not limited to, warranties of accuracy, completeness, performance, merchantability, or fitness for a particular purpose.

Bsmart – Rent a Car does not assume responsibility for fluctuations in the availability of vehicles in the fleet. The actual reservation of a rental vehicle is considered completed only after confirmation is given by a Bsmart – Rent a Car representative via email or phone.

Vehicles from the “Premium” category cannot be rented by persons under the age of 25.

For reservations without advance payment, the client may cancel or modify a reservation up to 48 hours before the vehicle delivery. Modifications of reservations are free of charge. No cancellation fee applies.

For reservations with advance payment, the client may cancel or modify a reservation up to 48 hours before the vehicle delivery. Modifications of reservations are free of charge. If payment has been made, cancellation of the reservation does not entitle the client to a refund.

Any dispute arising from these Terms and Conditions shall be resolved by the competent courts at the registered office of Bsmart – Rent a Car.